FREQUENTLY ASKED QUESTIONS

• Why do the prices in Euro/USD differ from the prices in SEK?
• What are my payment options when I shop online?
• Can I feel safe when I shop online at Svenskt Tenn?
• Svenskt Tenn has the EMOTA European eCommerce Trustmark. What does that mean?
• Where can I see my gift card/gift coin balance?

Show all

• Can my company shop on Svenskt Tenn's website?
• Can I change a placed order?
• How do I track my order?
• Gift Wrapping

Show all

• To which countries does Svenskt Tenn deliver?
• What is the shipping cost when I shop online?
• Can I order an item and have it shipped to another country?
• Can I track my order?
• How soon after I place an order can I pick it up in the store?

Show all

• How do I return an item?
• How do I make a complaint?

Show all

• How do I order curtains in Svenskt Tenn textiles?
• Are there many visitors in the store?
• When is a product back in stock?
• Is Svenskt Tenn’s whole range available online?
• Where do I find care instructions for my product?

Show all